The training they give you is amazing, you make friends with your training team as you all start on the same day. Business Outlook. Beeston, Leeds, LS11 9AW. Choose how to contact us. Please speak to your Jet2 Passenger/Customer Service Advisor. Good salary, some staff discounts, good to build customer service skills. Career Search Does anyone out there know the phone number of Jet2 Holidays customer service it appears to be a closely guarded secret, or maybe they just don't want to hear any complaints from disgruntled customers and prefer to ignore e mails instead. de 2019 3 meses. Leeds, United Kingdom. Attachment upload. Reply. Jet2.com announced as runner up in 'Best Airline for Groups' category at the 2011 Group Travel Awards. Updated Nov 8, 2021. Jet2 Holidays Cyber Monday Discount codes: 15% Off Voucher ... . As a Customer Service Team Leader, it is my job to ensure that things are put right for our customers on the rare . Jet2.com: Jet2holidays customer service - See 31,816 traveller reviews, 1,926 candid photos, and great deals for Jet2.com, at Tripadvisor. Filter. 24 Jet2.com reviews. As a customer service advisor, your role will be dealing with incoming calls for repairs & servicing of heating systems for customers in the social & supported . Put wrong date of birth on policy and need it amending. I was promoted to Customer Service Team Leader in December 2016, after 8 months of being with the business. Find all-inclusive and last-minute holidays, with hotel, return flights, transfers, 22kg bags and ATOL protection. Our Contact Centre is open 7 days a week and our opening hours are 8am - 10pm Monday - Friday and 8am - 9pm Saturday & Sunday. 161 people found this review helpful. At both Newcastle & Faro airports and aboard the plane the service and assistance was superb. We had booked assistance as Brian is not quick at walking and cannot walk far. Leeds (LS1) Up to £22200 per annum + Pro Rata. 25 Sep 2021, 10:03. Re: Could be problems with Jet2 on line check in. Customer Contact places you in a fast-paced, dynamic and rewarding environment where you'll be immediately recognised for your achievements. Leeds, England, United Kingdom Cabin Crew British Airways Apr 2018 - Oct 2019 1 year 7 months. Jet2 Customers - If you miss your flight. Asked 10 January 2020. Don't pay more than you have to with this excellent voucher code from Jet2 Holidays, you can save up to 15% on thousands of products. 1. United Kingdom. Home Based Data Control Coordinator - Jet2holidays. Capita PLC 3.1. Choose an option By phone By email. This role is available on a full time (40 hours per week) contract and your working pattern will include working evenings and/or weekend s within these opening hours as these are our peak customer contact times. 72. Reporting to the Contact Centre Team Leader, our Part Time Customer Service Advisors are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers. What questions did they ask during your interview at Jet2.com and Jet2holidays? Senior Customer Service Advisor Jet2.com and Jet2holidays Jan 2020 - Nov 2021 1 year 11 months. This VIP customer service includes friendly flight times and a generous 22kg baggage allowance through a flight-only booking with Jet2.com, which saw the airline win five accolades at the 2020 TripAdvisor Travellers' Choice ® Awards for Airlines; or that very same VIP customer service, in-resort Customer Helpers, transfers, free child places . Reporting to the Contact Centre Team Leader - Service , our Customer Service Advisors - Home Based are responsible for all pre travel communications with our Jet2. Customer Service Advisor. Reviews from Jet2.com and Jet2holidays employees about working as a Customer Service Representative at Jet2.com and Jet2holidays. 25 Sep 2018 - Pre Travel Services in Leeds, England, England. A free inside look at company reviews and salaries posted anonymously by employees. Home Based Customer Service Advisor - Special Assistance Date: 2021-12-01 (Latest) Job Description: To be successful in this role, you will have previous telephone-based customer service experience or travel industry experience. You can then use this kit to swab yourself and speak with the team to arrange a . Take ownership of customer enquiries, ensuring that every customer feels valued. Jet2.com voted runner up in the 'Best Airline' category in the TravelMole Web Awards 2011. Still waiting for refund. Travel Consultant Course, Metropolitan Cities In Tamilnadu 2020, New Balance 992 Grey Jjjjound, Jet2 Customer Service Advisor Telephone Interview, What Is The Degree Of A Polynomial, The Towers At Forest Acres, Shipley (BD17) From £23,500 to £28,500 per annum. 1. Please note, we're currently experiencing a lot of enquiries right now and it may take us longer than usual to respond. We flew from Newcastle to Faro and return on 12th July with Jet2. People just wanting to be at the top and not care who they push down on the way, not allowed a min between a phonecall without getting asked what you are . Follow the link at the bottom of the description to a job. If you have any photos, videos or documents that will help us better understand the reason you're contacting us, please attach them before submitting this form. Jet2 Customers - If you miss your flight. Contact us online. Customer Service Advisor - Manchester- Part Time jobs (Manchester Airport) Open vacancies for the position - Customer Service Advisor - Manchester- Part Time - in Jet2.com and Jet2holidays. Jet2.com: Poor customer service - See 31,834 traveller reviews, 1,928 candid photos, and great deals for Jet2.com, at Tripadvisor. Direct Line Group 3. +44-203-514-9668 - UK Jet2 Customer service Number . Oct 25, 2020 - Customer Service Advisor . Leeds. For each question there are 2 attempts. Customer Service Adviser - Work from home. London Gatwick Working for British Airways as Cabin Crew is certainly very exiting. Pros. 13 days ago. Customer service is non existent !!! Ta Companies. Reviewed 14 August 2018. Jet2.com: Professional Service - See 31,842 traveler reviews, 1,928 candid photos, and great deals for Jet2.com, at Tripadvisor. . Recommend. Firstly option for amendments cuts you off, so opted for by a new policy was on hold for 1hr 20 mins and it cut me off again. 25 Sep 2018 - Pre Travel Services in Leeds, England, England. But it was the customer service that we received at the airport which has left us . Departure Airport. What would you like to tell us? Sarah Moorehouse Colleague Experience & Communications Manager, Contact Centre at Jet2.com and Jet2holidays Oakworth. Directly support team departments in all customer support functions…. Sep 1, 2020 - Customer Service Representative . Visit PayScale to research customer service advisor salaries by city, experience, skill, employer and more. Speak to one of our travel experts in our UK Call Centre: Opening times: Mon-Fri 8am-9pm Sat 8.30am-8pm Sun 9am-9pm Please only call a number listed on our website or you can find a travel agent near you. You get a question, have a minute to get ready, then you answer it and send. I started with Jet2.com and Jet2holidays as a Customer Service Executive on the EU261 Team, who deal with flight delays. Creating solutions and new ideas for issues jet2 broken processes based on customer feedback. . English. Re: 14/12/21 . Would keep a lookout on website or twitter for the latest. They will take your details, and we will ship direct to the airport a swab kit. Good salary, some staff discounts, good to build customer service skills. Jet2.com was honoured at the Telegraph Travel Awards 2011 after 23,000 readers voted for us as runner up in the 'Favourite Short Haul Airline' category. Absolutely appalling customer service. Oct 25, 2020 - Customer Service Advisor . Jet2.com Customer Service Reviews. In addition to Leeds Bradford, it has nine other operating bases at Alicante-Elche Airport (ALC), Belfast International Airport (BFS), Birmingham Airport (BHX), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), London Stansted (STN), Manchester Airport (MAN) and . Experience Customer Service Advisor Jet2.com and Jet2holidays Dec 2019 - Present1 year 11 months Leeds, West Yorkshire, United Kingdom Assisting customers with any pre-travel arrangements or. As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every . For most of its history, Jet2.com has exclusively operated Boeing jets. Update on our Flights and Holidays Programme. Jet2.com offer an excellent, value for money, efficient and professional service. Discover our safe travel hub and find out what we're doing to make sure you have a safe and smooth journey, as well as travel . Cons. • Delivering approachable, confident and respectful customer care, while dealing with a demanding situation for the customer while remaining professional. Bradford (BD3) From £8.91 to £10 per hour. Telephone interview . Reporting to the Product Manager , the Product Executive will be responsible for supporting the management of a designated geographical area within the Jet2holidays portfolio, with involvement through the Product Lifecycle, planning, marketing and identifying future opportunities. Do you agree with Jet2holidays's star rating? | Read 12,721-12,740 Reviews out of 13,256 Please speak to your Jet2 Passenger/Customer Service Advisor. Save. Not specified. You Can Get The Flight-only Enquires: You can call on the number to get customer service assistance. Today, it has about 90 aircraft in its fleet, nearly all Boeing 737s. Contact Centre Sales Advisor - Leeds. Select your situation. Part-Time Client Services Advisor. Report this profile Experience Customer Service Advisor Jet2.com and Jet2holidays View Adeel's full profile . Answered 17 July 2020 . Senior Customer Service Advisor at Jet2.com and Jet2holidays Greenmount. Please upload .jpg, .png or .pdf files only. CEO Approval. | Read 12,281-12,300 Reviews out of 13,397 Do you agree with Jet2.com's 4-star rating? Jet2.com: Appalling service - See 31,819 traveler reviews, 1,927 candid photos, and great deals for Jet2.com, at Tripadvisor. Jun 2018 - Apr 201911 months. As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every . Cons. In return, we offer an excellent salary and benefits package with fantastic opportunities for . Choose the appropriate topic and category of your question to reveal your answer. A free inside look at company reviews and salaries posted anonymously by employees. Sign In. Their ability to promptly deal with unexpected changes and to arrange cancelled fight money back is top class. Recommend. My parents Jet2 flight home from Tenerife to Bristol was cancelled today. Sent emails with no response. we were very content and happy we'd chosen Jet2. Sep 1, 2020 - Customer Service Representative . Average Jet2.com and Jet2holidays Customer Service Representative yearly pay in the United Kingdom is approximately £15,812, which is 17% below the national average. 2. Up to £19,240 a year. Customer Service Advisor Jet2.com and Jet2holidays Jul 2019 - Present2 years 4 months Leeds, England, United Kingdom A role in which I make desired changes and arrangements for customers who will. They have a notice for Inbound flights but not for outbound. If you are a Jet2 customer and have arrived at the airport without your results. View details and apply for this Passenger Service Agent|Helper job in Gatwick (RH6) with Jet2.com on Totaljobs. Continue to jet2holidays.com Home Based Customer Operations Co-ordinators. In addition to Leeds Bradford, it has nine other operating bases at Alicante-Elche Airport (ALC), Belfast International Airport (BFS), Birmingham Airport (BHX), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), London Stansted (STN), Manchester Airport (MAN) and . You can listen to the record and if you feel its not good enoug, you can record your answer again. If you are a Jet2 customer and have arrived at the airport without your results. Report inappropriate content . Leeds (LS1) Up to £22200 per annum + Pro Rata. Home Based Data Control Coordinator - Jet2holidays. . Clear All. £30,000 per annum. • Trusted with a number of sensitive information and handling with the respect it . Company: Jet2.com and Jet2holidays Hiring Organization: Jet2.com and Jet2holidays Salary: TBD Location: United Kingdom However . Jet2 are very helpful when problems occur, will only use this travel firm from now on as their customer service is far better than any larger more well known company. Filter. 72 reviews. The average Jet2.com salary ranges from approximately £19,545 per year for a Travel Advisor to £110,880 per year for an Airline Pilot.The average Jet2.com hourly pay ranges from approximately £11 per hour for a Passenger Service Agent to £11 per hour for a Passenger Service Agent.Jet2.com employees rate the overall compensation and benefits package 3.7/5 stars. Customer Service Team Leader. Jet2 are not following their own policy of 28 day refunds. After several inquieries which each took at least a week to respond to by jet2 . This question helps you make sure the applicant would be able to properly represent your company and defuse the situation if they encountered an angry customer.